Support / मदत

Write to us at support.rascend@gmail.com. We read every message. Please say which phone you use and what happened.

Common questions

How do I change my child's name, age or boy/girl?

Open Parent mode (answer the parent check), then tap "नाव / वय बदला".

Aaji can't say my child's name

If the name is typed in English letters, the setup screen asks for the name in Marathi letters (for example केतू). Add it there.

How do I upgrade or cancel?

Upgrades are only in Parent mode. To cancel, use your App Store or Google Play subscription settings; "Manage subscription" in Parent mode opens them. "Restore purchases" brings back a plan on a new phone.

How do I delete my child's information?

Parent mode → "सगळी माहिती काढून टाका". Deleting the app also removes everything from the phone.

A story had a mistake or something upsetting

We're sorry. Please email us with the story title and what was wrong, and we will fix it.

There's no sound

Check the volume. On iPhone the app plays stories even when the silent switch is on. If Aaji's voice does not load, the app uses the phone's own voice until the connection returns.